Plans for every kind of property
Our fees cover remote coordination. Repairs, materials, contractor labor and on-site visits are billed separately by the provider. No setup fee.
A dependable contact when something needs attention. We find a suitable professional, schedule the visit and follow up.
- 1 coordination request per month
- One estimate per request
- Vendor sourcing and scheduling
- Appointment confirmations and follow-up
- Maintenance calendar and reminders
- Digital service and invoice records
- Shared coordinator team
Ongoing help keeping repairs, appointments and routine upkeep organized.
- 3 coordination requests per month
- Up to two estimates per request
- Everything in Home Essentials
- Monthly home upkeep summary
- Coordination while you’re away
- Assigned coordinator with team backup
More proactive support for a busy household, a second home, or a home you manage from a distance.
- 5 coordination requests per month
- Up to three estimates per request
- Everything in Home Plus
- Quarterly proactive planning call
- Assigned coordinator with team backup
Compare Homeowner Care
| Home Essentials | Home Plus | Home Concierge | |
|---|---|---|---|
| Monthly price | $49 per home | $99 per home | $149 per home |
| Coordination requests | 1 per month | 3 per month | 5 per month |
| Vendor sourcing and scheduling | Included | Included | Included |
| Appointment confirmations and follow-up | Included | Included | Included |
| Estimate collection | One per request | Up to two per request | Up to three per request |
| Maintenance calendar and reminders | Included | Included | Included |
| Digital service and invoice records | Included | Included | Included |
| Recurring service scheduling | Within request allowance | Within request allowance | Within request allowance |
| Monthly home upkeep summary | — | Included | Included |
| Coordination while you’re away | — | Included | Included |
| Proactive planning call | — | — | Quarterly |
| Coordinator | Shared team | Assigned, with team backup | Assigned, with team backup |
Coordinate the finishing touches that help a property get to market.
- Up to 4 coordination requests
- Service period up to 30 days
- Pre-listing preparation checklist
- Cleaning, landscaping, painting and repair coordination
- Listing and photography deadline tracking
- Weekly agent and seller updates
- Completion photos, invoices and final status report
Keep approved inspection repairs organized, documented and moving toward the agreed deadline.
- Up to 5 coordination requests
- Service period up to 30 days
- Inspection repair tracker
- Repair coordination within the approved scope
- Repair and closing deadline tracking
- Twice-weekly updates during active repairs
- Completion photos, invoices and final status report
One coordination contact for property preparation and the repair requests that follow.
- Up to 9 coordination requests
- Service period up to 90 days
- Preparation checklist and inspection repair tracker
- Everything in Listing Ready and Closing Ready
- Listing, repair and closing deadline tracking
- Updates matched to the current stage
- Completion photos, invoices and final status report
Optional client gift: the Homeowner Welcome Package, $249.
Compare Agent Support
| Listing Ready | Closing Ready | Listing to Closing | |
|---|---|---|---|
| Price | $149 per property | $349 per property | $549 per property |
| Service period | Up to 30 days | Up to 30 days | Up to 90 days |
| Coordination requests | Up to 4 | Up to 5 | Up to 9 |
| Checklist | Preparation checklist | Inspection repair tracker | Both |
| Vendor sourcing and estimates | Included | Included | Included |
| Scheduling and authorized access | Included | Included | Included |
| Cleaning, landscaping, painting, repairs | Included | As required by approved scope | Included |
| Deadline tracking | Listing and photography dates | Repair and closing dates | Both |
| Agent and seller updates | Weekly | Twice weekly during active repairs | Based on current stage |
| Completion photos and invoices | Included | Included | Included |
| Final status report | Included | Included | Included |
A maintenance coordination desk for smaller landlords with established vendors.
- 3 new coordination requests per month
- Tenant maintenance request intake
- Photos and issue details collected
- Approved-vendor scheduling and tenant appointment updates
- Estimate approval routing
- Work-order tracking and completion follow-up
- Monthly owner report
Broader support for tenant communication, vendor sourcing and recurring maintenance.
- 8 new coordination requests per month
- Everything in Rental Essentials
- New vendor sourcing
- Preventive maintenance calendar
- Invoice matching and discrepancy flags
- Assigned coordinator · quarterly portfolio review
Recurring coordination for owners and property managers with a larger workload.
- 18 new coordination requests per month
- Everything in Rental Plus
- Assigned coordinator with team backup
- Monthly portfolio review call
Compare Rental Support
| Rental Essentials | Rental Plus | Portfolio Support | |
|---|---|---|---|
| Monthly price | $45 per unit | $35 per unit | $29 per unit |
| Properties covered | 1–9 rental units | 10–24 rental units | 25–49 rental units |
| New coordination requests | 3 per month | 8 per month | 18 per month |
| Tenant maintenance request intake | Included | Included | Included |
| Photos and issue details collected | Included | Included | Included |
| Approved-vendor scheduling | Included | Included | Included |
| Tenant appointment communication | Included | Included | Included |
| Estimate approval routing | Included | Included | Included |
| Work-order tracking and completion follow-up | Included | Included | Included |
| Monthly owner report | Included | Included | Included |
| New vendor sourcing | — | Included | Included |
| Preventive maintenance calendar | — | Included | Included |
| Invoice matching and discrepancy flags | — | Included | Included |
| Coordinator | Shared team | Assigned, with team backup | Assigned, with team backup |
| Portfolio review call | — | Quarterly | Monthly |
Apartment Operations Support
A maintenance hotline, vendor oversight, resident communication and daily operational support for apartment communities.
Included
- Maintenance request hotline and coordination
- Vendor and contract oversight
- Resident relations and communication
- Daily operational support
- Monthly operations report
Covered repairs, coordinated.
Labor and parts for the most common breakdowns, up to $2,500 a year — scheduled and followed through by our coordination team.
- $2,500 annual repair cap
- $35 service fee per work order
- Dedicated home profile and service history
- Vetted, insured service partners
- Pre-negotiated pricing with our service partners
- Digital proof of work for every service
- Seasonal maintenance reminders
What’s covered
- Plumbing
- Leaking pipes, toilet tank components, water heater repair or replacement, standard drain snaking, faucet assemblies.
- Electrical
- Breaker panels, light switches, GFCI outlets, wiring shorts, ceiling fans.
- HVAC
- Thermostat repair, capacitor replacement, pilot light reignition. Full system replacements are not covered.
- Major appliances
- Refrigerator (including compressor), dishwasher, oven and range, built-in microwave.
The repair cap applies per home or unit, per plan year, to eligible repairs. Coverage terms, exclusions and eligibility are set out in your service agreement. Add the plan to any Homeowner Care or Rental Support package at checkout.
Clear limits, every plan
- What one request meansOne issue or service task at one property, from intake through completion follow-up. Follow-up messages about that issue don’t count as new requests.
- Coordinator timeEach request includes up to 60 minutes of active coordinator time. Waiting for a vendor to respond doesn’t use that time.
- Going overAdditional requests are $59 each. Work beyond the included time is $65 per hour, approved by you before billing.
- Unused requestsMonthly requests expire at the end of the month. Requests accepted within your allowance stay open through normal completion.
- HoursMonday through Friday, 9 a.m.–6 p.m. Eastern, with an initial response by the next business day.
- ApprovalsYou approve contractor selection, scope and spending — or set written authorization limits we work within.
- Larger projectsMajor renovations, construction supervision and unusually complex projects are quoted separately.
- Billed separatelyRepairs, materials, contractor labor and on-site visits are billed by the provider. Our fees cover remote coordination.
Optional extras
| Price | |
|---|---|
| Rental turnover coordination Up to five service tasks and five coordination hours | $149 per turnover |
| Additional homeowner property | Separate membership |
| On-site access, inspection or property check-in | Local provider quote |
| Major project coordination | Custom fixed quote |
| After-hours intake and urgent dispatch | Custom quote once coverage is established |
Not sure which plan fits?
Tell us about your property and we’ll recommend one within a business day.